Captive Model

MCS > Captive Model
About our model

Managed Captive Model: GCC-as-a-Service

Our Managed Captive Model brings the GCC-as-a-Service experience to mid-sized companies and startups, making it simple to build and scale your dedicated team in India. You choose and manage your team, while MCS takes care of hiring, payroll, compliance, infrastructure, hardware and daily operations, giving you complete control without the operational challenges.

Your Team. Your Control. Our India Operations.

One Operating Partner

Recruitment, payroll, HR, compliance, infrastructure and local support managed through MCS.

Start Without an Entity

Build your India capability without taking on the full operational burden from day one.

You Select the Talent

Interview and select the professionals who will seamlessly work as an extension of your existing team.

Dedicated to Your Business

Your selected resources work as a dedicated extension of your team — not as a shared vendor pool.

MCS Handles Employment

MCS manages employment, payroll, statutory requirements, benefits and local HR operations.

Direct Working Relationship

Your team works directly with your managers, supported by an MCS account and operations team.

Transparent Operations

Complete transparency and clear visibility into your team, operating costs, performance, and ongoing support.

You Manage the Work

You retain day-to-day control over priorities, workflows, performance and outcomes.

Built to Integrate

We align local operations with your policies, culture and ways of working wherever practical.

Our Services

What MCS Handles for Your India Team

India Operations Setup

Workspace, operating support and local setup designed around the size and needs of your team.

Talent Acquisition & Onboarding

We source and screen role-specific talent. You interview and approve the people who join your dedicated team. process expertise.

Onboarding & Integration

Structured onboarding helps new team members understand your organization, expectations, tools and ways of working

HR & People Operations

MCS supports recruitment, HR processes, performance cycles, employee engagement and local people operations

Payroll & Benefits Management

Accurate payroll, statutory deductions, benefits and compensation administration aligned with local requirements.

Compliance & Administration

Local administration, documentation and compliance support managed by the MCS operations team.

IT & Infrastructure Management

Laptops, workplace infrastructure, connectivity and other approved tools required for your team to operate effectively.

Governance & Performance Visibility

Structured reporting and operational visibility help clients manage and scale their India teams with confidence.

Create Your Captive Unit in 4 Simple Steps

Streamlined and Effortless Process

Effortlessly establish your Captive Unit with MCS, where precision meets simplicity. Our strategic approach ensures a seamless setup, enabling your business to thrive in a dedicated environment tailored to your unique needs.

Initial Inquiry and Brainstorming

Connect with MCS's seasoned representative to explore the objectives of your offshore captive unit or project, discuss technology requirements, and define the need of your ideal development team.

Proposal and Contract

MCS tailors solutions to your needs, offering a clear team structure, cost breakdown, engagement terms, and executing a contractual agreement for seamless collaboration.

Team Hiring and Interviews

MCS simplifies your resource recruitment by sourcing candidates, organizing video interviews with your shortlisted choices to ensure a perfect team fit. We also handle all administrative, HR, and financial tasks for your team.

Team Onboarding and Kick-off

Connect with MCS's seasoned representative to explore the objectives of your offshore captive unit or project, discuss technology requirements, and define the need of your ideal development team.

Key Advantages

Capabilities / Advantages

Cost Savings and Unparalleled Transparency

  • Lower labour costs and overheads
  • Cost+ model: Actual costs billed with a captive fee
  • Regular reports of accounts summary for added transparency.

Domain Expert Talent Pool

  • Premium, dedicated resources with specialized domain knowledge
  • Talent selection through client interviewsfee
  • Effective knowledge retention and in-house process expertise

Enhanced Operating
Model

  • Increased control and transparency in day-to-day activities
  • Seamless integration with the client's processes & and policies
  • Lower attrition rates compared to outsourced services & and staffing engagements.

Flexibility to Access Resources Onshore

  • Option to bring resources onsite as needed for specific durations.
  • Onshore availability at offshore rates, with per-diem and T&E added.

How We Hire

Our Hiring Process

Putting people first is our foundational principle. Let’s dive into how your skills, aspirations, and career prospects align with our people-centric philosophy

Days: 0

Application Submission

Days: 3

Review and Screening

Days: 8

Interview (In-house/Client)

Days: 10

HR Discussion

Days: 15

Decision & Offer

Frequently Asked Questions

Everything you need to know about Our Services

We offer various services to help our clients with different things. From hiring offshore resources, managing payroll, handling administrative tasks, and making sure we follow the compliance. By giving expert advice and guidance – we want to do a great job in everything we do. Our team won’t just assist you; we’ll be an exceptional part of your team.

Q. Can I present offshore Captive unit/office as a part of my company?

Absolutely, you can. Our Managed Captive Service allows you to seamlessly integrate our office as an extension of your company, maintaining your brand image and identity.

We know not everyone is a tech expert. That's why we provide a Chief Technology Officer (CTO) as an extra service. He can help you run and guide your tech team, making sure everything works well together.

You'll keep complete ownership of the code and things created by the offshore team. When our work is done, and all financial obligations are met, we'll make sure any intellectual property (IP) is handed over to you.

 
Yes, we can accommodate 3-5 hours of significant overlap in working hours between your captive resources and your existing team, tailored to your specific needs, ensuring effective communication and collaboration.
 

In this setup, your dedicated team members work closely with you just like they're part of your own team. You can keep them happy and motivated by giving them the option of equity (like NSO, non-qualified stock options, based on the rules of the country) and various other benefits. This helps create a positive and productive work atmosphere.

 

It's really important to handle the end of someone's job in another country like India, and we have to follow the work rules there. These rules can change from time to time. Normally, we need to be careful when letting someone know their job is ending, making sure they get the money they're supposed to, and handling things like unused vacation time. MCS is there to help with all of this to make sure everything goes smoothly.

 

MCS will facilitate the provision of basic hardware. If specific hardware is required for your project, you may send it, and we will return it once the engagement is completed.

We have a substantial resource pool available. In this model, we facilitate the resource selection process, and the overall onboarding time from candidate interview to team integration typically takes 3-4 weeks.

Every country has its own rules about what benefits they must give to employees, like health and unemployment benefits, insurance. MCS is here to make sure every employee gets all the required local benefits, as well as any extra benefits the employer wants to offer.