24/7 Monitoring

MCS > 24/7 Monitoring
24/7 Monitoring

24/7 Monitoring Overview

Rest easy with our dedicated team overseeing continuous vigilance and rapid response to potential threats or issues, allowing you to focus on what matters most—your business. Backed by state-of-the-art technology and a commitment to proactive monitoring, we provide real-time insights, early threat detection, and immediate incident resolution. With our 24/7 monitoring services, your organization enjoys the protection and peace of mind it deserves.

Application Performance Monitoring (APM)

Our comprehensive APM services continuously track the performance and availability of your software applications. We monitor metrics like response times and resource utilization, swiftly identifying and resolving performance issues to ensure uninterrupted user experiences.

Infrastructure Monitoring

Our infrastructure monitoring services keep a vigilant eye on your servers, networks, and cloud resources. We ensure that your hardware and infrastructure components operate smoothly, detecting and addressing potential problems in real-time to maintain system reliability.

Security Monitoring

We offer robust security monitoring to safeguard your software systems and networks against threats and breaches. Our security solutions continuously analyze activities, employing intrusion detection systems and security information and event management (SIEM) tools to detect and respond to any suspicious incidents.

Log and Event Monitoring

Our log and event monitoring tools collect and analyze data generated by your software applications and systems. This ensures that we can quickly identify anomalies, troubleshoot issues, and maintain compliance with auditing requirements.

User Experience Monitoring

We focus on user experience by monitoring how end-users interact with your software applications. We measure factors like page load times, transaction success rates, and user satisfaction to guarantee a positive and seamless user experience.

Incident and Alert Management

Our incident and alert management systems automate the detection of anomalies and issues, triggering alerts to notify relevant teams or personnel. We prioritize and resolve incidents promptly, minimizing downtime and service disruptions to keep your operations running smoothly.

TOOLS AND TECHNOLOGIES

Tools & Tech Stack for 24/7 Monitoring

adobe creative cloud

Zabix

Prome-theus

Data Dog

Grafana

New Relic

Splunk

Microsoft System Center

Frequently Asked Questions

Everything you need to know
about our services

Our services encompass a wide range of offerings designed to meet the diverse needs of our clientele. From cutting-edge technology solutions to personalized consulting and expert guidance, we strive to deliver excellence in every aspect.

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What do I need to know before contacting you?

Well, the most important thing to know is what do you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application. You don’t want to spend many months developing it with us without being sure what you need. We’ll also be glad to help you get started, building projects from scratch is nothing new for us.

Yes. We have expertise in developing technology solutions both from scratch and taking over the existing platform. We have a structured process defined for such projects where our team starts with existing infrastructure, code and product review. Document the findings and take it forward by implementing fixes (if needed) and new features.

To give you a precise answer we must prepare a project scope and create a budget. In general it takes somewhere between 10-16 weeks to develop an MVP version of a product depending upon the product complexity.

We believe in complete transparency. We thoroughly monitor our engineers and control how much time they spend on each task. We use project management software and different tools to track time spent on your project. We are pretty much flexible in adopting any existing project management software or tools and work collaboratively as partners.
Hopefully the app is exactly what you dreamed of, but apart from delivering a finished product, we are happy to provide you with technical support and app maintenance should you need it. We have a maintenance contract just for this specific need. Of course if you want to maintain the app by yourself the source code and all technical data is at your disposal, but even in that case, feel free to contact us if you need any help.