Captive Model

MCS > Captive Model
About our model

Managed Captive Model: GCC-as-a-Service

Our Managed Captive Model brings the GCC-as-a-Service experience to mid-sized companies and startups, making it simple to build and scale your dedicated team in India. You choose and manage your team, while MCS takes care of hiring, payroll, compliance, infrastructure, hardware and daily operations, giving you complete control without the operational challenges.

Your Team. Your Control. Our India Operations.

One Operating Partner

Recruitment, payroll, HR, compliance, infrastructure and local support managed through MCS.

Start Without an Entity

Build your India capability without taking on the full operational burden from day one.

You Select the Talent

Interview and select the professionals who will seamlessly work as an extension of your existing team.

Dedicated to Your Business

Your selected resources work as a dedicated extension of your team — not as a shared vendor pool.

MCS Handles Employment

MCS manages employment, payroll, statutory requirements, benefits and local HR operations.

Direct Working Relationship

Your team works directly with your managers, supported by an MCS account and operations team.

Transparent Operations

Complete transparency and clear visibility into your team, operating costs, performance, and ongoing support.

You Manage the Work

You retain day-to-day control over priorities, workflows, performance and outcomes.

Built to Integrate

We align local operations with your policies, culture and ways of working wherever practical.

Our Services

What MCS Handles for Your India Team

India Operations Setup

Workspace, operating support and local setup designed around the size and needs of your team.

Talent Acquisition & Onboarding

We source and screen role-specific talent. You interview and approve the people who join your dedicated team. process expertise.

Onboarding & Integration

Structured onboarding helps new team members understand your organization, expectations, tools and ways of working

HR & People Operations

MCS supports recruitment, HR processes, performance cycles, employee engagement and local people operations

Payroll & Benefits Management

Accurate payroll, statutory deductions, benefits and compensation administration aligned with local requirements.

Compliance & Administration

Local administration, documentation and compliance support managed by the MCS operations team.

IT & Infrastructure Management

Laptops, workplace infrastructure, connectivity and other approved tools required for your team to operate effectively.

Governance & Performance Visibility

Structured reporting and operational visibility help clients manage and scale their India teams with confidence.

BUILD YOUR TEAM / GCC IN FOUR SIMPLE STEPS

Your Dedicated Team. Your Global Capability Center.

Build your dedicated offshore team or Global Capability Center (GCC) with MCS. Through our Managed Captive model—GCC as a Service—we handle hiring, setup, and ongoing operations while you lead your team and drive business growth.

Share Your Vision. Define Your Team

Tell us about your business goals, resource needs, and growth plans. Together, we define the skills, team structure, and priorities for a dedicated captive unit that works as an extension of your organization.

A Clear Plan. A Transparent Partnership

Review a proposal tailored to your needs, with a clear team structure, transparent costs, defined responsibilities, and a setup roadmap. We agree on the engagement terms so you know exactly what to expect before we begin.

Meet Your Talent. Choose Your Team

We source and screen professionals who match your business requirements and company culture. You interview and select your team, while MCS coordinates recruitment, offers, and employment formalities.

Launch Your Team. Grow with Confidence

We onboard your team, arrange workspace and technology, and align working practices with your organization. Your team works under your direction, while MCS manages payroll, HR, compliance, and daily operational support as you grow.

THE MCS ADVANTAGE

Your Team / GCC. More Value, More Control.

Lower Costs. Clear Pricing.

  • Reduce hiring and operating costs with a dedicated offshore team.
  • Pay actual India-based team costs plus a clearly defined captive fee.
  • Track your spending with regular reports and clear cost breakdowns.

Skilled, AI-Ready Talent.

  • Access professionals skilled in your industry, technology, and AI tools.
  • Interview and select talent aligned with your goals and culture.
  • Boost productivity with skilled talent using AI to work more effectively.

Your Team. Your Direction.

  • Set your team’s priorities, daily tasks, and delivery goals directly.
  • Align your team with your company’s processes, culture, and standards.
  • Let MCS manage payroll, HR, compliance & office operations.

Global Team. Easy Expansion.

  • Extend your team in India without setting up a local entity & operations.
  • Add new roles and capabilities as your business needs grow.
  • Work as an extension of your existing team, reporting directly to you.

HOW WE BUILD YOUR TEAM

Your Team’s Hiring Journey. A Clearly Defined Timeline.

From understanding your requirements to making an offer, we manage each step with clear timelines, regular updates, and your involvement in talent selection—ensuring the right skills and fit for your team.

Days 1–2

Define Your Hiring Needs

Days 3–5

Source & Screen Talent

Days 6–9

Technical & Client Interviews

Days 10–12

Finalize Selection & Pay

Days 13–15

Extend Offer & Plan Joining

FREQUENTLY ASKED QUESTIONS

Your Questions. Clear Answers.

Explore common questions about building and managing your dedicated team / GCC with MCS. From hiring and costs to team control, payroll, and compliance, find the answers you need to get started with confidence.

Q. My company is based outside India. Can I build a team without an Indian entity?

Yes. You do not need an Indian entity to use our Managed Captive model—GCC as a Service. MCS sets up and supports your dedicated team in India as an extension of your business, aligned with your brand and culture. We handle local employment and operations while you lead your team.

Yes. Your team reports directly to you. You assign daily tasks, set priorities, review progress, and manage deliverables. By default, we arrange 3–4 hours of overlap with your business hours. Different working hours can be arranged on special request, subject to local requirements and agreed terms.

You fully own all IP created for your business, including designs, code, documents, and other project work. Every team member signs a strict NDA, and MCS signs a strict NDA with your company to protect your code, business information, and other confidential materials.

 

You pay actual India-based team costs plus a clearly defined captive management fee. We share a clear breakdown of salaries, benefits, and agreed operating costs, supported by regular reports. Hardware and any additional services are discussed upfront, so you know what you are paying for.

 

Talent onboarding typically takes 2–3 weeks, depending on the role, interview feedback, and candidate availability or notice periods. Your team works from the Manage Captive Solutions facility in India unless a remote arrangement is agreed. We arrange the workspace and standard hardware, with any special hardware needs agreed upfront.

 

MCS takes care of these for you—from background verification and employment paperwork to payroll, employee benefits, and HR administration. We manage joining and exit formalities and ensure required benefits are provided in line with Indian employment laws.

 

We work with you to introduce your company’s culture, values, and ways of working. Regular check-ins, recognition, team bonding activities, local festivals, and birthday celebrations help people feel connected. You can also offer additional benefits, performance incentives, or suitable equity plans to reward their contribution.

Yes. We are flexible in aligning your team with your policies, tools, processes, and communication practices. You can also request working days and holiday schedules that suit your business. We agree on these arrangements with you while meeting local employment requirements.

By default, your team members remain on MCS’s payroll. Yes, we offer flexibility to transfer them to your payroll after an agreed period. The transfer arrangements and financial terms are discussed between you and Manage Captive Solutions, as defined in the contract.

We support both full-time and part-time talent based on your needs, including agreed monthly hours below a full-time schedule. You can choose professionals across different roles, technologies, and industries, with the skills and experience your business requires.